Privacy Policy
1Introduction
Sathuranga Chanakyan Private Limited, operating as Sathuranga Chanakyan Chess Academy ("Academy", "we", "us", or "our"), is committed to protecting the privacy of our students, parents, guardians, and website visitors ("you" or "your"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you enroll in our programs, visit our website, or otherwise interact with us.
We are committed to protecting and safeguarding your privacy and will only use your information lawfully, in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian data protection laws.
Please be assured that all verbal and written information exchanged between you and our coaches or management is treated as confidential, except where disclosure is required under this Policy or by law. By visiting or using our services, you consent to the practices described in this Privacy Policy.
2Information We Collect
2.1 Information You Provide
When you register, enroll, subscribe to updates, or fill out a form on our website or offline, we may collect:
- Full name, date of birth, gender, and photograph of the student
- Parent or guardian name, mobile number, email address, and residential address
- School name, academic grade, and chess playing history
- FIDE ID, USCF ID, Lichess/Chess.com usernames, and rating history (where applicable)
- Payment and billing details, processed securely through our bank or authorized payment gateway
You may browse parts of our website anonymously; however, certain services require this information to proceed.
2.2 Information Collected Automatically
When you access our website or online learning platforms, we may automatically collect your IP address, browser type, device information, and pages visited, through cookies and similar tracking technologies.
3How We Use Your Information
Information collected from you may be used to:
- Process enrollment, manage student records, and deliver training programs
- Personalize your learning experience and respond to your individual needs
- Communicate class schedules, fee reminders, and academy announcements via email, SMS, or WhatsApp
- Process payments and maintain financial and statutory records as required under Indian law
- Facilitate tournament registrations with FIDE and other chess federations or associations
- Track and share student progress and performance feedback with parents or guardians
- Send periodic emails or SMS regarding offers, tournaments, and academy news (you may opt out at any time)
- Improve our website, services, and curriculum based on feedback and usage patterns
- Administer contests, promotions, or surveys conducted by the Academy
- Comply with legal obligations and resolve disputes
4Publicity of Student Achievements
Sathuranga Chanakyan Private Limited may publish a student's name, photograph, and chess achievements (such as tournament results, rating milestones, or titles) on the Academy's website, social media platforms, and promotional material, to recognize and celebrate student progress.
Parents or guardians who do not wish for their child's name, photograph, or achievements to be publicized may submit a written opt-out request at any time to support@sathurangachanakyan.com. We will honour such requests for all future publications within a reasonable timeframe.
5Disclosure of Information
We do not sell, rent, or trade your personal information to outside parties for their independent marketing use. We may share your information with:
- Authorized coaches, staff, and administrators within the Academy, on a need-to-know basis
- Trusted third parties who assist us in operating our website, processing payments, or servicing you, provided they agree to keep such information confidential
- FIDE (Fédération Internationale des Échecs), USCF, and other chess associations for tournament and rating registrations
- Government authorities, regulators, or law enforcement, where required to comply with the law, enforce our policies, or protect the rights, property, or safety of the Academy, our students, or others
Non-personally identifiable visitor information (such as aggregated usage statistics) may be shared with third parties for analytics, marketing, or service improvement purposes.
6Cookies
Our website uses cookies — small files transferred to your device through your web browser — to help us remember your preferences, understand site usage, and improve our services. You may configure your browser to refuse cookies; however, some features of our website may not function properly as a result.
7Data Security
We implement a variety of reasonable technical and organizational security measures to maintain the safety of your personal information when you enter, submit, or access it — including secure servers, restricted staff access, and encrypted payment processing. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy and to comply with legal, accounting, or statutory requirements. Student records are typically retained for a minimum of 5 years following the conclusion of enrollment.
9Children's Privacy
The Academy primarily serves minors. We collect information about minor students only with the consent of their parent or legal guardian, who accepts this Privacy Policy on the minor's behalf at the time of enrollment. We take extra precautions for younger learners and do not permit a child to independently post or disclose personal information through our platforms.
Parents and guardians may review, correct, or request deletion of their child's personal information by contacting us using the details in Section 12.
10Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you or your child
- Request correction of inaccurate or incomplete personal information
- Request deletion of personal information, subject to our legal and statutory retention obligations
- Withdraw consent for promotional communications or student publicity at any time
- Lodge a grievance with our designated contact, or with the relevant regulatory authority
11Third-Party Links
Our website may contain links to third-party websites or platforms, such as YouTube, WhatsApp, Lichess, or Chess.com. We are not responsible for the privacy practices or content of these external sites, and encourage you to review their respective privacy policies.
12Grievance Redressal & Contact Us
For any privacy-related queries, concerns, or requests, including opt-out requests, please contact:
Sathuranga Chanakyan Chess Academy
(Division of SCPL)
#147, Kadappa Road, Kolathur, Chennai - 600099
Email: support@sathurangachanakyan.com | Phone: +91 97870 55951
Grievances will be acknowledged within 48 hours and resolved as promptly as possible, and in any event within 30 days of receipt.
13Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our official website with an updated effective date. Your continued use of our services after the updated Policy takes effect constitutes your acceptance of the revised Policy.